At Naturity, we want to offer you the best quality experience. This is why we have implemented an exchange and refund policy for online purchases in order to fairly treat all transactions on our site.

If you are not 100% satisfied with your order, contact us at info@naturitypurerbody.com

Conditions of sale

These conditions of sale are applicable to any transaction carried out on the site. By making a transaction on our site, you accept these conditions of sale. Naturity reserves the right to modify them at any time and without notice.

Cancellation or modification of an order

If you cancel your order before it ships, you will be refunded in full. Contact us without delay to have your order cancelled or modified, however we cannot guarantee that this will be possible. If your order has already been shipped, even if you have not received a confirmation from us, your order can no longer be cancelled or modified.

Delivery

Orders will be shipped within a maximum of 7 working days of receipt of payment. You will be notified by email when your package has been shipped.

Make sure you enter a valid address. Naturity is in no way responsible for delivery errors if the address was incorrectly indicated by the customer, and there will be no refund in this situation.

Naturity guarantees the quality of its products. We recommend that customers inspect their order upon receipt.

If you are not satisfied with your purchase, contact us immediately. We accept returns of merchandise within 10 days of the date of purchase, if the purchase meets our return conditions. We can also grant you an exchange, credit, or refund, depending on the case.

We accept returns, exchanges, or credits if the product received is damaged upon receipt.

The returned product must be in its original, undamaged packaging and must not have been opened.

No return, exchange, or credit will be made without the original invoice.

Consent

By using our site, users consent to: the conditions set out in this privacy policy; the collection, use, and storage of the data listed in this policy.

Collection and use of personal data

When you visit and use our site, whether to complete an online transaction, subscribe to a newsletter, or complete the contact form, we may collect and store the following information:

• First and last name
• Email Address
• Phone number
• Home address and/or delivery address
• Payment information

This data can be used for the following purposes:

• Communication with the user
• Purchase and delivery

The data we collect is automatically used for the following purposes:

• Statistics and analysis of commercial data
• Advertisements on products and services tailored to your interests

Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We do not collect additional data without notifying you first. In addition, we do not store user data beyond what is necessary to fulfill the purposes for which it is collected.

Consent

We use cookies to improve your browsing experience on our website. A cookie is a small file, stored on a user’s hard drive by the website. Its purpose is to collect data relating to the user’s browsing habits.

You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your browser, but this may decrease the quality of your user experience.

Site user rights

As the user, you have the right to have access to all of your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession, provided it is acceptable under the law.

You can choose to withdraw or change your consent to the collection and use of data at any time, provided it is legally acceptable to do so and you notify us within a reasonable time.